Dear sir/madame,

Due the Holiday period it’s possible that we are responding later on your e-mail than normally. We will try to answer you as soon as possible.

From Monday January 4th all the fingerprint technicians are working again, when you didn’t receive a reply on your e-mail or fingerprint application before January 4th, you will receive an e-mail in this week.

Apologies for the inconvenience,

 Warm regards,